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The Real Cost of Supply Chain Inefficiency in Hospitals

  • Writer: Faye Laufketter
    Faye Laufketter
  • May 25, 2024
  • 3 min read

Updated: Feb 14

The Hidden Financial and Operational Toll of Poor Supply Management


Hospitals are complex ecosystems where efficiency is critical—not just for delivering high-quality patient care but also for maintaining financial stability. However, inefficiencies in hospital supply chains continue to drain billions of dollars annually, leading to operational disruptions, wasted resources, and increased strain on frontline healthcare workers.


A study by the American Hospital Association (AHA) found that hospitals spend nearly $25 billion annually on avoidable supply chain inefficiencies. From misplaced or expired supplies to emergency last-minute restocks, the financial burden of disorganization extends beyond the supply closet—it impacts patient outcomes, staffing efficiency, and hospital budgets.


Where Supply Chain Inefficiencies Cost Hospitals the Most


1. Wasted Time Searching for Supplies

Time is one of the most valuable resources in healthcare, yet nurses and other medical staff spend excessive hours looking for critical supplies. Industry research suggests that nurses spend up to 6,000 hours per month per hospital searching for missing items, reducing the time available for patient care.


2. Overstocking and Expired Inventory

Without clear visibility into supply location and usage, hospitals frequently over-purchase items, leading to excessive stockpiling. The Healthcare Supply Chain Association (HSCA) reports that 20-30% of hospital inventory expires before use, resulting in millions of dollars in unnecessary waste.


3. Emergency Restocks and Rush Orders

When supplies are misplaced or stock levels are unclear, hospitals often resort to emergency purchasing at premium prices. These rush orders drive up procurement costs significantly—one report estimates that expedited supply orders cost hospitals up to 50% more than planned purchases.


4. Disruptions in Patient Care

Supply shortages and inefficient restocking can lead to delayed procedures, canceled surgeries, and increased patient wait times. The Joint Commission found that nearly 25% of hospital adverse events are linked to supply chain failures, highlighting the critical need for better item tracking and accessibility.


The Operational Impact: How Poor Supply Visibility Strains Hospital Staff


Beyond the financial costs, inefficient supply chain management directly affects hospital operations and employee well-being. Nurses and clinical staff, who should be focused on patient care, often bear the brunt of these inefficiencies.

  • Increased Administrative Burden: Staff members must manually search for supplies, diverting their attention from patient care.

  • Higher Stress and Burnout: Constant supply-related disruptions contribute to frustration and workplace fatigue, a leading factor in nurse turnover.

  • Reduced Workflow Efficiency: Without immediate access to necessary supplies, hospital workflows are disrupted, leading to decreased operational efficiency and longer patient care times.


How Item Location Tools Can Help Reduce Inefficiencies


While inventory management systems help hospitals track stock levels, they often do not address the immediate issue of locating essential supplies in real time. This is where item location tools like Ask Iris become essential. By enabling staff to instantly identify where a needed item is stored, these tools help reduce search times, improve workflow efficiency, and prevent unnecessary stock duplication.


1. Instant Supply Location Access

Instead of spending valuable time searching for missing supplies, medical staff can quickly determine where an item is stored and whether it is in stock or running low.


2. Improved Staff Productivity

With less time spent hunting for supplies, nurses and clinicians can refocus on patient care, reducing stress and improving hospital efficiency.


3. Prevention of Unnecessary Reordering

By ensuring that staff can locate supplies rather than assuming they are missing, hospitals can reduce unnecessary duplicate orders and curb excess spending.


The Bottom Line: Hospitals Can’t Afford Supply Chain Inefficiencies


In today’s healthcare environment, hospitals must optimize every resource to maintain financial stability and high-quality patient care. The cost of supply chain inefficiencies—both in wasted dollars and operational disruptions—is too high to ignore.

While inventory management systems help with stock control, item location tools fill the critical gap in ensuring supplies are instantly accessible to those who need them most. By addressing this fundamental inefficiency, hospitals can reclaim valuable time, reduce unnecessary spending, and ultimately improve patient outcomes.

The solution isn’t just better inventory tracking—it’s about smarter, real-time accessibility to ensure that hospital staff can work efficiently and effectively, without the burden of searching for essential supplies.

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